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FAQ
Your order will reach you within 3-5 working days after successful payment. You will receive a tracking link after we have shipped the package.
Express Shipping: Choose the "Express Shipping" option at checkout to receive your order within 2-3 business days (if ordered by 2pm).
Express Shipping: Choose the "Express Shipping" option at checkout to receive your order within 2-3 business days (if ordered by 2pm).
Standard shipping is free within the EU.
For express delivery a β¬ 15 fee applies.
For express delivery a β¬ 15 fee applies.
We offer a wide range of payment methods, which vary by country:
- Klarna Sofort
- Klarna Invoice
- PayPal
- Credit Cards (Visa, Mastercard, Maestro, American Express)
- eps transfer
- Ideal
- Bancontact
Yes, of course. If you would like to exchange or return your order within 14 days of receipt, you can create a return label in our returns portal or make your own return.
Learn more here: Exchange & returns
Learn more here: Exchange & returns
We would be happy to reproduce your favorite pair. Leave us a message with the item you want, including color and size. We will then get back to you with an expected delivery date.
We currently offer shoe sizes from 35-40. If you need a different size, please let us know so that we can further optimize our selection.
Write to us directly using our contact form.
We look forward to your message and will get back to you as soon as possible.
You are also welcome to send us an email to hi@fessia.shop.
We look forward to your message and will get back to you as soon as possible.
You are also welcome to send us an email to hi@fessia.shop.